Before contacting us, we recommend that you visit our FAQ page where many of your questions can be answered.
If you have a sewing, fabric, supply, or machine-related question, we invite you to join our Facebook group, where many of your questions can be answered.
All other inquiries may use the contact form to the right. Inquiries will be responded to in the order they were received, Monday-Friday excluding holidays.
Customer service responds within 1-2 business days, excluding US holidays.