Shipping & Returns

How long do orders take to be shipped?

Orders take up to 1 week before they are shipped.

In some cases we print shipping labels early, but the labels do not update until they are taken to the post office. In these cases your package will still get to the post office within the advertised processing time.

Please see the question below for estimated delivery times once the order is shipped.

How long does delivery take?

After you place your order please allow up to 1 week processing time before it is shipped and taken to the post office.

Once your order reaches the post office, the delivery time will vary based on where you live and the shipping service you choose at checkout.

Here is a rough estimate of post office delivery times (includes processing time):

 

United States

-First Class: 7-14 business days

-Priority Mail: 6-10 business days

-UPS: 6-14 business days

 

Canada

- 2-4 weeks*

 

Everywhere Else

- 6-10 weeks

What are my shipping options?

United States Orders are shipped via USPS or UPS, selected at checkout. Delivery times vary based on the option you select. Please be aware we ship from northern Montana, so some packages may take longer depending on where you live.

After you place your order please allow up to 1 week processing time before it is shipped and taken to the post office.

International Orders are shipped through USPS. We are not responsible for any sort of customs or duties due at the time of pick up. It is the buyer's responsibility to understand the customs charges for their country before placing an order.

How do I submit a return or exchange?

Please email hello@edgewaterave.com

All returns must be requested within 10 days of delivery. Buyers are responsible for return shipping.

What items are returnable?

Returnable items:

-Elastic

-Notions

-Fabric

*These items are returnable unless they are on sale or unless they say "No Returns" in the product description

All returns must be mailed within 10 days of delivery of your shipment, in the original condition and packaging.

  • Buyer pays return shipping, please choose a service with a tracking number. Upon receipt of the return buyer will be issued a full refund.

What items are not returnable?

  • -Sewing patterns
  • -Sale items
  • -Products that say "NO RETURNS" on the product listing (make sure to read the description!)

Are there any charges for a return?

Buyer pays return shipping.

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