What are my shipping options?
United States Currently, orders are all shipped through USPS Priority Mail or USPS Priority Mail Express. This service typically takes 1-3 business days to arrive, and starts at $6.95.
In the case of fabric, it is to your advantage if you order an even number of yards, since the shipping cost is the same for 1-2 yards, 3-4 yards, and so on. If you order 1 yard, you pay $6.95 shipping. If you order 2 yards, you still pay $6.95 shipping, but the cost is spread across those two yards.
International Orders are all shipped through USPS Priority Mail International and USPS Priority Mail Express International. Shipping times vary widely depending on your country, as early as a week to countries like Canada. We are not responsible for any sort of customs or duties due at the time of pick up. It is the buyer's responsibility to understand the customs charges for their country before placing an order.
How do I submit a return or exchange?
What items are returnable?
- Within 10 days of delivery of your shipment
- In original condition
- In the original packaging
- Fabric is returnable, buyer pays return shipping
- Other notions & supplies are returnable only in the United States, seller pays return shipping
What items are NOT returnable?
- ANY DIGITAL, INSTANT DOWNLOAD PRODUCT (Like PDF Patterns)
Products that say "NO RETURNS" on the product listing (make sure to read the description!)
What items are non-refundable?
- Free gifts or promotional items
- Non-returnable items (digital products)
- Shipping charges
Are there any charges for return?
- There are no additional charges for returns (e.g. restocking fee)
- We pay return shipping for customers buying notions & supplies in the United States, excluding fabric
- Customer pays return shipping for fabric, and for orders in all other countries
- Original shipping charges are non-refundable